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Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen
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Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen

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From $1,022.98

Original: $3,409.95

-70%
Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen—

$3,409.95

$1,022.98

The Story

Description

Carl’s Place C-Series Pro Golf Simulator Enclosure Kit with Impact Screen is designed for luxury home setups and high-end commercial installations, delivering a fully immersive golf experience from turf to screen. Its borderless bottom ensures uninterrupted play, while the latest generation enclosure has been optimized to reduce ball rebound and enhance image clarity, all wrapped in a sleek, modern design that simplifies installation.

Available in 6 sizes and 4 enclosure depths, the C-Series kit can fit virtually any space. You can choose between Carl’s Place Premium Golf Impact Screen or the High-Contrast Gray Golf Impact Screen, both made from durable, three-layer full-impact material engineered for outstanding performance and crisp visuals.

New enhancements include a BlackStop™ one-piece knit enclosure with integrated ceiling and sidewalls to darken the hitting area, detachable flaps with hook-and-loop fasteners for a polished look, and foam inserts behind the flaps to prevent ricochets. The one-piece ceiling and wall design also streamlines assembly, reducing setup time from roughly three hours to around two, so you can get on the course faster.

Constructed from premium materials and designed for easy installation, Carl’s Place enclosures allow for a smooth setup. You can add the optional Pipe Framing Kit for a ready-to-use frame, or source 2-inch EMT tubing locally (true outer diameter 2.197″ / 55.8 mm) using the included cut list.

Please Note: Pipe framing is not included. If you do not purchase the Carl’s Place Pipe Framing Kit, you will need to source 2-inch EMT pipes locally to complete your enclosure assembly.

Before making a purchase, please check the Specifications tab to ensure that the overall enclosure dimensions for your chosen size will fit your space.

Product Features

BlackStop™ One-Piece Knit Enclosure
Carl's Place premium, durable enclosure material is engineered to block light from the hitting area while enhancing color and contrast for a more immersive experience.

Foam Inserts Included
Pre-cut foam inserts fit behind the flaps to protect the frame from ricochets, reduce bounceback, and create a quieter, safer setup.

Detachable Flaps with Reinforced Fasteners
Independent flaps now feature wider hook-and-loop strips, maintaining secure placement even under repeated impacts while keeping a clean, professional look.

Redesigned One-Piece Ceiling and Sidewalls
Simplifying assembly to around two hours, the updated one-piece ceiling and sidewalls use BlackStop™ material and streamline the setup process.

Reduced Bounceback System
A three-layer impact screen, tensioned bottom cable, and removable zip ties work together to absorb shots and minimize rebound.

Versatile Crossbar System (Optional)
The standalone ceiling crossbar slides forward or backward for optimal positioning and supports overhead launch monitors, projectors, and lighting.

Pipe Framing Kit (Optional)
Choose the pre-cut, labeled Pipe Framing Kit for an easy plug-and-play build, or use 2-inch EMT locally with the included cut list.

Back Cover Kit (Optional)
The Back Cover Kit blocks rear ambient light and conceals pipe framing, giving the enclosure a polished, finished look.

Safety Baffles (Optional)
Ceiling-mounted baffles hang across the enclosure width to catch high-angle shots and deflect them safely, protecting both the enclosure and surroundings.

What's Included

  • Pro Golf Simulator Enclosure Kit with Impact Screen
  • Choice of Premium or High-Contrast Gray Golf Impact Screen
  • BlackStop™ One-Piece Knit Enclosure with Ceiling and Sidewalls
  • Foam Inserts
  • Detachable Flaps with Hook-and-Loop Fastener
  • Steel Fittings and Corner Fittings
  • Zip Ties
  • Bottom Cable with Springs and Cable Receivers
  • Bag with Literature and Hardware

Please Note: The Pro Golf Simulator Enclosure Kit does not include pipe framing. To complete the frame assembly, you must either purchase the Carl’s Place Pipe Framing Kit or obtain 2-inch EMT (electrical metal tubing) locally.

Specifications

  • Available Depths: 5', 8', 10', 15' (Frame footprint extends 9.5" behind screen)
  • Ceiling Buffer Space Recommended: 6–7 inches
  • Side Clearance Recommended: 2–3 inches each side (Subtract 4–6 inches from available width)
  • Minimum Rear Clearance: 9.5" behind enclosure for rear fitting
  • Crossbar Placement: Adjustable. On 15' depth enclosure, crossbar is added ~7.5' from the impact screen and is also movable.
  • Frame Material (EMT): 2-Inch EMT (True O.D. 2.197" / 55.8 mm)
  • Assembly Time: About 2 hours
  • Enclosure Cover: BlackStop™ one-piece knit ceiling and sidewalls
  • Flaps: Detachable with hook-and-loop fastener
  • Impact Screen Installation: Zip ties and bottom cable with springs and receivers
  • Screen Type: Three-layer, heavy-duty, Premium or High-Contrast Gray Golf Impact Screen

Shipping Specifications:

  • Total Boxes without Pipe Framing Kit: 4-5
  • Shipping Weight without Pipe Framing Kit: 130-150 lbs
  • Total Boxes with Pipe Framing Kit: 8-13
  • Shipping Weight with Pipe Framing Kit: Up to 585 lbs

Important: If you are unable to unload boxes containing the Pipe Framing Kit, please consider adding lift gate service. To arrange this, contact [email protected]

Accessories

Pipe Framing Kit
The Pipe Framing Kit is an essential accessory should you wish to have a hassle-free setup. Although this kit is optional, the pipes to built your enclosure frame are not. The kit includes pre-cut and labeled 2-inch EMT pipes that exactly meet the lengths required for the Pro Golf Simulator Enclosure Kit. Should you not purchase this kit, you will have to purchase 2-inch EMT pipes from your local hardware store to complete the assembly of your Pro Enclosure.

Carl's Place Pipe Framing Kit
Safety Baffles
Safety Baffles protect the ceiling of your simulator enclosure while hitting higher shots. They are positioned across the width of your simulator enclosure on the ceiling and hang downward to catch and deflect high-angle shots that may bounce off the impact screen.

Safety Baffles for the Carl's Place C-Series Pro Golf Simulator Enclosure Kit.

Back Cover Kit & Back Cover Pipe Kit
The Back Cover Kit blocks ambient light from the rear side of the enclosure to ensure that you will achieve the highest image quality possible. Additionally, the Back Cover Kit provides your simulator enclosure with a polished appearance so none of the rear framing is exposed. Add the Back Cover Pipe Kit so you do not have to purchase pipe framing from your local hardware store.

Carl's Place Back Cover Kit for the Pro Golf Simulator Enclosure.
Movable Ceiling Crossbar
Designed as a stand-alone component, this versatile crossbar system allows you to easily adjust its position during installation. Whether you’re mounting an overhead launch monitor, projector, or lighting, the crossbar allows for perfect positioning.

Carl's Place Movable Ceiling Crossbar lower angled right view.

Please Note: While purchasing the Pipe Framing Kit, Safety Baffles, Back Cover Kit, Back Cover Pipe Kit, or Movable Ceiling Crossbar, be sure to choose the size that corresponds with your enclosure size.
*Safety Baffles and Movable Ceiling Crossbar should match the width of your enclosure.

FAQ

How far should I stand from the impact screen when hitting?

  • For both your safety and the screen’s protection, it’s best to position your hitting area about 10 to 12 feet from the impact screen.

Is it safe to iron or steam my golf impact screen?

  • We don’t recommend ironing the screen, as heat can easily damage the material. To minimize wrinkles, unpack your screen as soon as it arrives and store it loosely folded if needed. Once mounted tightly with zip ties, most wrinkles will naturally smooth out. If further smoothing is necessary, gently use a household steamer with distilled water to relax the fabric.

Are there any safety precautions I should follow when using a golf simulator?

  • Absolutely. Always follow the provided assembly instructions, keep children, pets, and bystanders out of the swing zone, and protect nearby surfaces such as walls, ceilings, and windows from errant shots.

Do I need a golf hitting mat?

  • Yes. A quality hitting mat helps protect your joints and creates a more realistic playing surface. When selecting a mat, consider your stance width and whether both right- and left-handed golfers will be using the setup.

What distinguishes the different Carl’s Enclosure Kits?

  • The Pro Enclosure Kit features premium materials, larger sizing options, and enhanced durability—perfect for professional or commercial use. The DIY Enclosure Kit is a cost-effective, easy-to-assemble solution for home setups. Meanwhile, the Curved Enclosure Kit includes a wraparound screen for a more immersive, panoramic experience.

What happens if a golf ball hits the black enclosure surround?

  • The black surround material isn’t intended for direct ball strikes, but occasional rebounds from the screen shouldn’t cause issues. The BlackStop™ fabric used in the Pro Enclosure is Carl’s most durable material, designed to handle light contact safely.

Can I order a replacement impact screen?

How much extra space do I need for installation?

  • Allow for 6–7 inches of clearance above the enclosure for easier setup. For width, keep 2–3 inches of space on each side (subtract about 4–6 inches total from your room width). You’ll also need at least 9.5 inches of space behind the enclosure for proper fitting.

What type of pipes are required for the enclosure frame?

  • The Pro Enclosure is designed to be built with 2-inch EMT (Electrical Metal Tubing), which has a true outer diameter of 2.197" (55.8 mm). You can either purchase our Pipe Framing Kit for pre-cut, labeled pipes or buy standard EMT locally from a hardware store.

How long does it take to put the enclosure together?

  • Assembly typically takes around 2 hours with the help of 2–3 people, depending on the size of the enclosure. We recommend reviewing the assembly video and instruction manual before starting for a smoother setup process.

What exactly are EMT pipes?

  • EMT (Electrical Metal Tubing)—also known as Electrical Metal Conduit—are durable metal pipes used to form the structure of your enclosure. It’s important to use EMT, not PVC, as PVC pipes are not compatible with the fittings of the Pro Enclosure.

How should I mount my projector?

  • Projector placement varies depending on your screen size and the projector’s throw ratio. Our team can assist in identifying the ideal mounting position for your specific setup. Common mounting options include flush ceiling mounts, drop mounts, or floor mounts, depending on your space and preferences.

Resources

Documents:


Pro Golf Simulator Enclosure Kit Cut Sheets:

Pro Golf Simulator Enclosure Back Cover Kit Cut Sheets:

Shipping Time

Processing Time:
All Carl's Place products typically require 1–2 business days for processing before shipment.

Delivery Time:
Most products, including enclosures, impact screens, hitting mats, hitting strips, swing cameras, and accessories, are delivered within 7–10 business days after processing.

Custom Product Delivery:

  • Custom enclosures, impact screens, and Built-In Screens: 7–14 business days after processing.
  • Built-In Panel Kits: 14–21 business days after processing.

Shipping Process:
Once your order leaves our warehouse, you will receive tracking information via email. If you haven’t received a shipping notification, your order is likely still being processed.

Shipping Rates:
Most Carl's Place products qualify for free standard shipping. Due to their size and weight, Built-In Panel Kits require freight shipping, with charges calculated at checkout.

How to Check Order Status:
To check your order status, email us at [email protected] with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
Products can be returned within 30 days if they are in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
A 15% restocking fee applies to all returns. Customers are responsible for return shipping costs.

Custom Orders:
Custom products such as Custom Enclosures, Impact Screens, Built-In Golf Room Kits, Built-In Screens, Padded Walls, Ceiling Panels, and Curtains cannot be returned or refunded once shipped.

Return Process:

  • Contact Us: Email [email protected] to initiate your return request.
  • Provide Details: Include your 5-digit order number and photos of all items you wish to return.
  • Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
  • Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.

Cancellations:

  • Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
  • To cancel an order, please email [email protected] as soon as possible.
  • If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.

Custom & Made-to-Order Products:
Select products, including made-to-order and custom items, may incur a 25% restocking fee if the order has entered production but has not yet shipped.

Warranty Policy

  • Defects: Carl's Place guarantees its kits to be free from defects in both material and workmanship at the date of purchase.
  • Coverage Limitations: The warranty does not cover parts damaged by use, modification, or normal wear and tear. Liability is limited to the original cost of the purchased kit.
  • Warranty Claims: For warranty claims, you should contact us at [email protected] with a detailed description of the problem and proof of purchase.

It is recommended to inspect all items thoroughly upon delivery and contact us immediately if any issues are found.

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen - Image 2

Details & Craftsmanship

Every detail has been carefully considered to bring you the perfect product.

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen - Image 3

Details & Craftsmanship

Every detail has been carefully considered to bring you the perfect product.

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen - Image 4

Details & Craftsmanship

Every detail has been carefully considered to bring you the perfect product.

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen - Image 5

Details & Craftsmanship

Every detail has been carefully considered to bring you the perfect product.

Carl's Place Pro Golf Simulator Enclosure Kit with Impact Screen - Image 6

Details & Craftsmanship

Every detail has been carefully considered to bring you the perfect product.

Description

Description

Carl’s Place C-Series Pro Golf Simulator Enclosure Kit with Impact Screen is designed for luxury home setups and high-end commercial installations, delivering a fully immersive golf experience from turf to screen. Its borderless bottom ensures uninterrupted play, while the latest generation enclosure has been optimized to reduce ball rebound and enhance image clarity, all wrapped in a sleek, modern design that simplifies installation.

Available in 6 sizes and 4 enclosure depths, the C-Series kit can fit virtually any space. You can choose between Carl’s Place Premium Golf Impact Screen or the High-Contrast Gray Golf Impact Screen, both made from durable, three-layer full-impact material engineered for outstanding performance and crisp visuals.

New enhancements include a BlackStop™ one-piece knit enclosure with integrated ceiling and sidewalls to darken the hitting area, detachable flaps with hook-and-loop fasteners for a polished look, and foam inserts behind the flaps to prevent ricochets. The one-piece ceiling and wall design also streamlines assembly, reducing setup time from roughly three hours to around two, so you can get on the course faster.

Constructed from premium materials and designed for easy installation, Carl’s Place enclosures allow for a smooth setup. You can add the optional Pipe Framing Kit for a ready-to-use frame, or source 2-inch EMT tubing locally (true outer diameter 2.197″ / 55.8 mm) using the included cut list.

Please Note: Pipe framing is not included. If you do not purchase the Carl’s Place Pipe Framing Kit, you will need to source 2-inch EMT pipes locally to complete your enclosure assembly.

Before making a purchase, please check the Specifications tab to ensure that the overall enclosure dimensions for your chosen size will fit your space.

Product Features

BlackStop™ One-Piece Knit Enclosure
Carl's Place premium, durable enclosure material is engineered to block light from the hitting area while enhancing color and contrast for a more immersive experience.

Foam Inserts Included
Pre-cut foam inserts fit behind the flaps to protect the frame from ricochets, reduce bounceback, and create a quieter, safer setup.

Detachable Flaps with Reinforced Fasteners
Independent flaps now feature wider hook-and-loop strips, maintaining secure placement even under repeated impacts while keeping a clean, professional look.

Redesigned One-Piece Ceiling and Sidewalls
Simplifying assembly to around two hours, the updated one-piece ceiling and sidewalls use BlackStop™ material and streamline the setup process.

Reduced Bounceback System
A three-layer impact screen, tensioned bottom cable, and removable zip ties work together to absorb shots and minimize rebound.

Versatile Crossbar System (Optional)
The standalone ceiling crossbar slides forward or backward for optimal positioning and supports overhead launch monitors, projectors, and lighting.

Pipe Framing Kit (Optional)
Choose the pre-cut, labeled Pipe Framing Kit for an easy plug-and-play build, or use 2-inch EMT locally with the included cut list.

Back Cover Kit (Optional)
The Back Cover Kit blocks rear ambient light and conceals pipe framing, giving the enclosure a polished, finished look.

Safety Baffles (Optional)
Ceiling-mounted baffles hang across the enclosure width to catch high-angle shots and deflect them safely, protecting both the enclosure and surroundings.

What's Included

  • Pro Golf Simulator Enclosure Kit with Impact Screen
  • Choice of Premium or High-Contrast Gray Golf Impact Screen
  • BlackStop™ One-Piece Knit Enclosure with Ceiling and Sidewalls
  • Foam Inserts
  • Detachable Flaps with Hook-and-Loop Fastener
  • Steel Fittings and Corner Fittings
  • Zip Ties
  • Bottom Cable with Springs and Cable Receivers
  • Bag with Literature and Hardware

Please Note: The Pro Golf Simulator Enclosure Kit does not include pipe framing. To complete the frame assembly, you must either purchase the Carl’s Place Pipe Framing Kit or obtain 2-inch EMT (electrical metal tubing) locally.

Specifications

  • Available Depths: 5', 8', 10', 15' (Frame footprint extends 9.5" behind screen)
  • Ceiling Buffer Space Recommended: 6–7 inches
  • Side Clearance Recommended: 2–3 inches each side (Subtract 4–6 inches from available width)
  • Minimum Rear Clearance: 9.5" behind enclosure for rear fitting
  • Crossbar Placement: Adjustable. On 15' depth enclosure, crossbar is added ~7.5' from the impact screen and is also movable.
  • Frame Material (EMT): 2-Inch EMT (True O.D. 2.197" / 55.8 mm)
  • Assembly Time: About 2 hours
  • Enclosure Cover: BlackStop™ one-piece knit ceiling and sidewalls
  • Flaps: Detachable with hook-and-loop fastener
  • Impact Screen Installation: Zip ties and bottom cable with springs and receivers
  • Screen Type: Three-layer, heavy-duty, Premium or High-Contrast Gray Golf Impact Screen

Shipping Specifications:

  • Total Boxes without Pipe Framing Kit: 4-5
  • Shipping Weight without Pipe Framing Kit: 130-150 lbs
  • Total Boxes with Pipe Framing Kit: 8-13
  • Shipping Weight with Pipe Framing Kit: Up to 585 lbs

Important: If you are unable to unload boxes containing the Pipe Framing Kit, please consider adding lift gate service. To arrange this, contact [email protected]

Accessories

Pipe Framing Kit
The Pipe Framing Kit is an essential accessory should you wish to have a hassle-free setup. Although this kit is optional, the pipes to built your enclosure frame are not. The kit includes pre-cut and labeled 2-inch EMT pipes that exactly meet the lengths required for the Pro Golf Simulator Enclosure Kit. Should you not purchase this kit, you will have to purchase 2-inch EMT pipes from your local hardware store to complete the assembly of your Pro Enclosure.

Carl's Place Pipe Framing Kit
Safety Baffles
Safety Baffles protect the ceiling of your simulator enclosure while hitting higher shots. They are positioned across the width of your simulator enclosure on the ceiling and hang downward to catch and deflect high-angle shots that may bounce off the impact screen.

Safety Baffles for the Carl's Place C-Series Pro Golf Simulator Enclosure Kit.

Back Cover Kit & Back Cover Pipe Kit
The Back Cover Kit blocks ambient light from the rear side of the enclosure to ensure that you will achieve the highest image quality possible. Additionally, the Back Cover Kit provides your simulator enclosure with a polished appearance so none of the rear framing is exposed. Add the Back Cover Pipe Kit so you do not have to purchase pipe framing from your local hardware store.

Carl's Place Back Cover Kit for the Pro Golf Simulator Enclosure.
Movable Ceiling Crossbar
Designed as a stand-alone component, this versatile crossbar system allows you to easily adjust its position during installation. Whether you’re mounting an overhead launch monitor, projector, or lighting, the crossbar allows for perfect positioning.

Carl's Place Movable Ceiling Crossbar lower angled right view.

Please Note: While purchasing the Pipe Framing Kit, Safety Baffles, Back Cover Kit, Back Cover Pipe Kit, or Movable Ceiling Crossbar, be sure to choose the size that corresponds with your enclosure size.
*Safety Baffles and Movable Ceiling Crossbar should match the width of your enclosure.

FAQ

How far should I stand from the impact screen when hitting?

  • For both your safety and the screen’s protection, it’s best to position your hitting area about 10 to 12 feet from the impact screen.

Is it safe to iron or steam my golf impact screen?

  • We don’t recommend ironing the screen, as heat can easily damage the material. To minimize wrinkles, unpack your screen as soon as it arrives and store it loosely folded if needed. Once mounted tightly with zip ties, most wrinkles will naturally smooth out. If further smoothing is necessary, gently use a household steamer with distilled water to relax the fabric.

Are there any safety precautions I should follow when using a golf simulator?

  • Absolutely. Always follow the provided assembly instructions, keep children, pets, and bystanders out of the swing zone, and protect nearby surfaces such as walls, ceilings, and windows from errant shots.

Do I need a golf hitting mat?

  • Yes. A quality hitting mat helps protect your joints and creates a more realistic playing surface. When selecting a mat, consider your stance width and whether both right- and left-handed golfers will be using the setup.

What distinguishes the different Carl’s Enclosure Kits?

  • The Pro Enclosure Kit features premium materials, larger sizing options, and enhanced durability—perfect for professional or commercial use. The DIY Enclosure Kit is a cost-effective, easy-to-assemble solution for home setups. Meanwhile, the Curved Enclosure Kit includes a wraparound screen for a more immersive, panoramic experience.

What happens if a golf ball hits the black enclosure surround?

  • The black surround material isn’t intended for direct ball strikes, but occasional rebounds from the screen shouldn’t cause issues. The BlackStop™ fabric used in the Pro Enclosure is Carl’s most durable material, designed to handle light contact safely.

Can I order a replacement impact screen?

How much extra space do I need for installation?

  • Allow for 6–7 inches of clearance above the enclosure for easier setup. For width, keep 2–3 inches of space on each side (subtract about 4–6 inches total from your room width). You’ll also need at least 9.5 inches of space behind the enclosure for proper fitting.

What type of pipes are required for the enclosure frame?

  • The Pro Enclosure is designed to be built with 2-inch EMT (Electrical Metal Tubing), which has a true outer diameter of 2.197" (55.8 mm). You can either purchase our Pipe Framing Kit for pre-cut, labeled pipes or buy standard EMT locally from a hardware store.

How long does it take to put the enclosure together?

  • Assembly typically takes around 2 hours with the help of 2–3 people, depending on the size of the enclosure. We recommend reviewing the assembly video and instruction manual before starting for a smoother setup process.

What exactly are EMT pipes?

  • EMT (Electrical Metal Tubing)—also known as Electrical Metal Conduit—are durable metal pipes used to form the structure of your enclosure. It’s important to use EMT, not PVC, as PVC pipes are not compatible with the fittings of the Pro Enclosure.

How should I mount my projector?

  • Projector placement varies depending on your screen size and the projector’s throw ratio. Our team can assist in identifying the ideal mounting position for your specific setup. Common mounting options include flush ceiling mounts, drop mounts, or floor mounts, depending on your space and preferences.

Resources

Documents:


Pro Golf Simulator Enclosure Kit Cut Sheets:

Pro Golf Simulator Enclosure Back Cover Kit Cut Sheets:

Shipping Time

Processing Time:
All Carl's Place products typically require 1–2 business days for processing before shipment.

Delivery Time:
Most products, including enclosures, impact screens, hitting mats, hitting strips, swing cameras, and accessories, are delivered within 7–10 business days after processing.

Custom Product Delivery:

  • Custom enclosures, impact screens, and Built-In Screens: 7–14 business days after processing.
  • Built-In Panel Kits: 14–21 business days after processing.

Shipping Process:
Once your order leaves our warehouse, you will receive tracking information via email. If you haven’t received a shipping notification, your order is likely still being processed.

Shipping Rates:
Most Carl's Place products qualify for free standard shipping. Due to their size and weight, Built-In Panel Kits require freight shipping, with charges calculated at checkout.

How to Check Order Status:
To check your order status, email us at [email protected] with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
Products can be returned within 30 days if they are in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
A 15% restocking fee applies to all returns. Customers are responsible for return shipping costs.

Custom Orders:
Custom products such as Custom Enclosures, Impact Screens, Built-In Golf Room Kits, Built-In Screens, Padded Walls, Ceiling Panels, and Curtains cannot be returned or refunded once shipped.

Return Process:

  • Contact Us: Email [email protected] to initiate your return request.
  • Provide Details: Include your 5-digit order number and photos of all items you wish to return.
  • Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
  • Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.

Cancellations:

  • Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
  • To cancel an order, please email [email protected] as soon as possible.
  • If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.

Custom & Made-to-Order Products:
Select products, including made-to-order and custom items, may incur a 25% restocking fee if the order has entered production but has not yet shipped.

Warranty Policy

  • Defects: Carl's Place guarantees its kits to be free from defects in both material and workmanship at the date of purchase.
  • Coverage Limitations: The warranty does not cover parts damaged by use, modification, or normal wear and tear. Liability is limited to the original cost of the purchased kit.
  • Warranty Claims: For warranty claims, you should contact us at [email protected] with a detailed description of the problem and proof of purchase.

It is recommended to inspect all items thoroughly upon delivery and contact us immediately if any issues are found.